Q: What is the HulaPoint™?
A: The HulaPoint™ industrial pointing device is a joystick-type mouse controller that allows for easy cursor control. In addition to right and left click, the HulaPoint™ also comes with a third, programmable button.

Q: What are "low-profile" keys?
A: Low-profile refers to the height of the keyboard keys. Low-profile keys are low to the keyboard's pad, and therefore, free of the hard to clean spaces of an office grade keyboard.

Q: What is "NEMA 4X"?
A: The National Electrical Manufacturer's Association (NEMA) classifies electrical products for their levels of harsh-environment protection. NEMA 4X products are certified for protection from splashing and hose-directed water, as well as corrosive liquids, dust, dirt, and external formations of ice. Equivalent toIP65.

Q: What is "IP65"?
A: This standard describes a system for classifying the degrees of protection provided by the enclosures of electrical equipment. Developed by the European Committee for Electrotechnical Standardisation (CENELEC), these standards are designed to numerically rate an electrical product on the level of protection its enclosure provides. By assigning different number codes, the product's degree of protection can be identified quickly and easily. In the code IP 54, for example, IP identifies this standard, the 6 describes the level of protection from solid objects, 6 – Dust tight and 5 describes the level of protection from liquids, 5 - Protected against water jets.

Q: What are function keys?
A: Function keys are modifier keys that expand the capability of a keyboard, by allowing for secondary use of existing keys. An example of a commonly used function key is the "Shift" key.

Q: How does the keyboard backlighting work?
A: The keyboard backlighting function is operated by simply holding down the "Fn" key, while pressing a light bulb key.

Q: Are IKEY keyboards compatible with our software?
A: If you would like to ask about IKEY keyboard compatibility with a specific software package call: 0118 9667407

Q: Can IKEY Keyboards be customized for our application?
A: Yes. IKEY's 15 years of experience in keyboard design, allows us to create any number of unique customized features. Call 0118 9667407 to discuss a specific project or need.

Q: Are IKEY Keyboards compatible with any computer?
A: IKEY keyboards are compatible with Windows™ operating systems. Designed for convenient plug and play use, they do not require special drivers, and are available with a choice of PS/2 or USB cables.

Q: Do IKEY Keyboards come with a warranty?
A: All SlimKey-MD models come with a 1 year limited warranty.

Q: How is the SlimKey-MD a "Medical" keyboard?
A: The SlimKey-MD's were designed for the unique needs of the healthcare industry. Built for easy disinfecting, as well as space saving, the SlimKey-MDs' features make them ideal for use in surgery, intensive care, nurses' stations, patient rooms and more.

Q: Which cleaners are compatible with the SlimKey-MD?
A: The SlimKey-MD's industrial silicone rubber pad, and ABS polycarbonate case are safe for use with any commonly used healthcare disinfectant/germicidal.

Q: Can I get a list of healthcare facilities currently using the SlimKey-MD?
A: As a policy, IKEY does not release customer information, however we do our best to maintain a list of facilities that, time permitting, are willing to talk about their experience using the SlimKey-MD.